Snapchat The Platform Everyone Forgets: Why Snapchat’s Not Dead Yet

When was the last time you talked to a marketing team about Snapchat? Be honest - it probably doesn't even make your social strategy short list. And if it does, it’s usually tacked on as an afterthought, somewhere below "…do we still post to Facebook?”

Turns out, that’s a pretty big mistake.

 

Because while many marketers are laser-focused on TikTok and Instagram, Snapchat is over here throwing out absolutely staggering numbers.

And we’d all be foolish to ignore them.
Over 1 Trillion Reasons to Pay Attention

Let’s skip the build-up and jump straight to this:

● In 2024, Snapchat users took over one trillion selfies.

Let that sit with you for a second.

Snapchat selfies more than doubled what all iPhone users managed across all apps. Not AR selfies, not curated influencer content. Just everyday snaps. Quick camera-to-screen moments that hold serious connective value to younger audiences.

This isn’t a stat that just reflects Gen Z vanity (though it does that too) – it points to deep-rooted behaviour. We’re talking about habits so regular, it’s basically a form of digital communication at this point. The snap is the message.

If Snapchat had quietly slipped into obscurity, nobody would've expected numbers like this. Yet here we are - trillions of examples of user-generated content, thriving where most marketers assume users aren’t looking.

A big miss sure, but let’s course-correct.
Is It Just a Teen App? Mostly, Yes

There’s no pretending Snapchat doesn’t skew young. That’s still its core power base. And yes, there's been a growth slowdown in key markets like the U.S. and Europe, particularly as those teen users grow up and jump platforms.

But that's only half the story.

Snap’s tried (and still trying) to hang onto maturing users with a slate of AI-driven tools, experimental features, and actual attempts to make itself useful as a messaging app with personality. Think: evolving from cartoon filters to real-time AI lenses and storytelling tools that Gen Alpha literally speaks in. (Try texting one of them - you’ll quickly realise Bitmojis are still a thing).

And whether it appeals to you is beside the point. It works for the audience using it. Millions of them, every day.
Stop Thinking About Apps - Think About Behaviour

If you're still putting all your eggs in Meta and TikTok’s baskets, it's time to zoom out. Not just for diversification’s sake, but because platforms like Snapchat tap into emotional, unfiltered connections better than most places.

People on Snap aren't pushing out polished content - they’re talking. Reacting. Messaging through images. Sending moments in bite-sized, quirky, expressive form. Yes, selfies. Trillions of them. It’s messy, it's raw - and frankly, it’s kind of perfect for community-driven brands that want more than generic ads and loud short-form.

If your audience is under 30, and especially if they skew toward teens, ignoring Snap isn't being focused - it’s being short-sighted.

Bottom line: Snapchat isn’t the "next big thing" - it is the big thing that snuck past your radar. Maybe it's time to actually download the app again.

Your audience definitely already has.

Instagram Raises the Bar on Teen Safety

Instagram’s not just tightening the rules for teen safety – it’s charging ahead with tools that might just become the gold standard for every platform out there.

 

If you've been keeping an eye on the rising concerns around young users online, you'll know things are heating up globally. But Instagram is playing offence instead of defence – and this new update makes that clearer than ever.

Here’s what’s changing, what’s ahead, and what the rest of the industry better start preparing for.
Smarter, Sneakier Age Detection

Forget date of birth – Instagram’s age-detection tech has levelled up, and lying about your age just got a lot harder.

Using AI, Instagram doesn’t rely on what you say your age is, but what your activity suggests. This includes looking at who you interact with, what type of content you're scrolling through, and who’s following you. Yes, it even keeps tabs on those cringey birthday shout-outs your mates post every year. Because apparently, those help confirm your real age too.

It’s still not flawless. Mistakes will happen (Meta says they expect some), and teens who get wrongly flagged will be able to appeal. But the tech is evolving – fast – and it’s learning as it goes.

The main win - teen users will get safeguards even when they've tried to game the system. Certain features and types of account interaction will be limited unless Instagram believes a user is truly 18+.
Canadian Teens Targeted

Instagram is now bringing its strict teen protection features to users in Canada. Anyone under 16 will be automatically placed into “advanced security mode,” where certain controls kick in to limit who can message them, what content they’re recommended, and who sees their posts.

U.S. users have been under these tightened settings since late 2023, and now it’s Canada’s turn. Teens can't disable them without a parent. Tougher, yes – but definitely protective.

And as governments across the globe start pushing hard for under-18s to have extra layers of safety, this timing doesn’t feel like a coincidence.
The Global Trend Is Crystal Clear

Several countries – France, Greece, Denmark, Spain, Australia, New Zealand, Norway – are all eyeing new restrictions for young users. We're not talking voluntary measures, but actual laws.

Think: completely cutting off younger teens from accessing social apps altogether or enforcing 16+ minimum ages.

It’s no longer a matter of if stricter age rules come in, it’s how soon and who gets hit first. Meta clearly sees where the wind's blowing and is now sprinting ahead before governments can force its hand.
What This Means for the Whole Industry

As you’d expect, other platforms are watching this very closely.

TikTok, YouTube, Snapchat - all of them. They can't hide behind vague policies much longer. Why? Because eventually there will be enforceable laws in place, probably with detailed benchmarks and official age safety standards.

If you're a digital platform relying on large teen user bases (and that's pretty much all of them), your AI and protection systems can’t just “exist” – they’ll need to actually work. Which is why Instagram doubling down now gives them a big advantage, and also cranks up the pressure for everyone else.
Bottom Line

Instagram’s latest updates aren’t just another security patch. They're a calculated, forward-thinking move. Not perfect – no tool is – but a solid leap toward accountability and leadership when it comes to keeping teens safe.

This isn’t a bonus feature anymore. It’s fast becoming the standard – and others had better catch up. Fast.

FTC Reaches Final Ruling on Fake Reviews and Spam Social Proof

Much of this could be seen as a natural progression towards the kinds of platforms that were and always will be engineered with younger audiences in mind. But there are also those in broader tech circles who believe that it’s more down to Google’s own evolution. Which could be seen by many as a step (or series thereof) in the wrong direction.

Google is no longer the simple, clean, useful and helpful search engine it once was. It's now complex, comprehensively ad-cluttered and almost completely impossible to understand. And with each new 'enrichment' that comes along, it gets worse.

 

Not that any of this means curtains for the world's top search engine – at least not for the time being. But what we can be sure of is that something even as seemingly infallible as Google is vulnerable to the winds of change – especially where the needs and expectations of younger web users are concerned.

After what at least feels like an eternity of wondering why it hadn’t already happened, the Federal Trade Commission (FTC) has finally clamped down on false feedback. Specifically, new rules are set to be introduced later this year that will make fake customer reviews and testimonials illegal.

This includes (but isn’t limited to) common practices such as:

· Buying Reviews – Something most self-respecting businesses wouldn’t even consider, but research suggests is beyond rife.

· Misrepresenting Company-Controlled Review Websites as Independent – An all-too common practice that misleads people into buying into highly biased, one-sided and ultimately false information.

· Fake Indicators of Social Media Influence – This includes the sale, purchase or distribution of anything that could mislead the public as to your status on social media.

According to the FTC, civil penalties will be imposed against any violators found to be in breach of any of the above.

But given the potential scope of the issue as it exists today, it seems almost impossible that each and every brand that’s bought into practices like this to date will have implemented policies to ensure compliance in a matter of weeks.

What Does ‘Fake Indicators of Social Media Influence’ Mean?

This is perhaps going to be the most challenging issue to police properly. Why paying for positive reviews is fairly commonplace, the number of social media accounts using artificial inflation to boost their profiles is incalculable.

From the smallest brands to the biggest businesses to influencers and even politicians, it’s no secret that much (if not most) of their influence is often attributed to bots.

And it’s not difficult to understand why. Key in a quick online search and you’ll be returned with hundreds (if not thousands) of sketchy sellers from around the world, selling everything from Facebook followers to TikTok views to custom-written reviews.

According to the FTC, the official rules will apply to “any metrics used by the public to make assessments of an individual’s or entity’s social media influence, such as followers, friends, connections, subscribers, views, plays, likes, reposts and comments” which are not genuine reflections of the opinions and experiences of real people.

Influencers Under Increased Scrutiny

All of which represents yet another attempt to crack down on fake engagement and artificial inflation of key social media metrics. The message for brands and businesses being clear – don’t attempt to illegally ‘buy’ your way to social media fame and fortune.

But it’s not quite as simple as this – at least not for brands that work closely with high-profile influencers. As a general rule of thumb, the larger an influencer’s audience, the higher the likelihood a proportion (potentially large) of their follower-base is comprised of bots. And by associating yourself with them (and perhaps having their followers directly or indirectly endorse you), any dubious dealings on their behalf could reflect badly on you.

For the time being, no such rules or regulations exist in most other major markets – shy of the policies of the platform's themselves. Either way, it should be seen as an important wake-up call for any businesses still relying on purchased social proof.

You might be getting away with it for now, but you’ll eventually find yourself in the regulatory crosshairs.

Content Decay: What is it, and Does it Really Matter?

In a recent Search off the Record podcast, Google went into detail on its own take on the rather sketchy topic of content decay. A concept with no formal definition, most SEOs and webmasters have their unique ideas as to what content decay really means.

Hosted by John Mueller and Lizzi Sassman, the chat looked at how and why content decay occurs, and whether it’s something more SEOs should be taking seriously.

 

Mr Mueller's take on the issue underlined just how open to interpretation the whole thing is:

“Content decay is something where, when you look at reference material, it’s kind of by definition old. People wrote about it because they’d studied it for a really long time. So it’s an old thing. But that doesn’t mean it’s no longer true or no longer useful.”

He also made it clear that it wasn’t something he was totally familiar with himself:

“When I looked at it, it sounded like this was a known term, and I felt inadequate when I realized I had no idea what it actually meant, and I had to interpret what it probably means from the name.”

His sentiments were echoed by Sassman, who likewise gave the impression it wasn’t a concept she’d come across:

“It sounded a little bit negative. Like something’s probably wrong with the content. Probably it’s rotting or something has happened to it over time.”

But what was interesting was how during the discussion that followed – centred mainly on how to handle the issue – the pair made it clear that content decay in its own right isn't necessarily negative.

Avoiding Confusion and Misinformation

For example, you’d expect that blog posts talking about upcoming events that have long since come and gone would qualify as content decay. The content no longer serves a practical purpose and is therefore devoid of value.

However according to Sassman, this kind of content should be retained and does indeed still hold value for its historical accuracy. If someone was looking for information about such a past event, the post would be a practical source.

Digging deeper, Mr Mueller said that what matters most is ensuring you don’t confuse or mislead people. If a piece of content is subsequently deemed to be inaccurate based on future findings or developments, it becomes necessary to ensure this is highlighted.

Though contrary to popular belief, this doesn't necessarily mean erasing it, or even repurposing it. It could simply mean adding an explanation to inform the reader of the inaccuracies and irrelevancies, clearly showing the date the content was originally published, or redirecting users to more current and accurate information.

Only when outdated information could be considered potentially harmful does Google recommend removing it entirely. Otherwise, a nuanced approach to dealing with content decay can help you maintain trust and integrity, improve the user experience, and even make a positive contribution to your wider SEO efforts.

Social Media Marketing vs. Influencer Marketing: Choosing the Right Strategy for Your Business

 

Social media marketing (SMM) and influencer marketing (IM) are two very different but equally effective strategies. Deciding which of the two is right for your business begins with understanding the objectives, functions, benefits and potential drawbacks of both.

 

Social Media Marketing (SMM)

Objectives:

Social media marketing revolves around leveraging social media platforms to achieve various objectives, which include increasing brand awareness, driving website traffic and engaging with the target audience. SMM is an excellent tool for building a community around your brand and fostering customer loyalty.

Benefits:

1. Broad Reach: SMM allows you to reach a wide audience. Social media platforms have billions of active users, making it easier to connect with potential customers.

2. Cost-Effective: Compared to traditional advertising methods, SMM can be relatively cost-effective. You can choose to run paid ads or create organic content, giving you flexibility to fit your budget.

3. Engagement: Interacting with your audience through social media allows for real-time engagement. You can respond to comments, answer questions and build a stronger brand-customer relationship.

Drawbacks:

1. Time-Consuming: Managing social media accounts and creating engaging content can put a major drain on your resources.

2. Competition: Due to the popularity of SMM, there's intense competition for audience attention. Standing out from the crowd can be challenging.

Influencer Marketing (IM)

Objectives:

Influencer Marketing involves partnering with individuals who have a significant and engaged following on social media. The primary goal is to leverage their influence to promote your brand or products. IM is particularly effective for reaching niche audiences and building trust through a credible source.

Benefits:

1. Trust and Authenticity: When an influencer promotes your product or service, it can feel like a personal recommendation.

2. Targeted Audience: You can choose influencers whose followers align with your target audience, ensuring your message reaches the right people.

3. Content Creation: Influencers often create high-quality, engaging content that showcases your products or services in a unique way, saving you time and effort.

Drawbacks:

1. Cost: Collaborating with influencers can be expensive, particularly if you're working with well-known influencers with large followings.

2. Lack of Control: Once you hand over the reins to an influencer, you have limited control over how they present your brand.

Choosing the Right Strategy

Now that we've explored the core aspects of both SMM and IM, how do you determine which one is right for your business, or if a combination is ideal?

1. Know Your Goals: If you aim to build brand awareness and engage with a broad audience, SMM might be your go-to strategy. If you're targeting a specific niche and aiming for authentic endorsements, IM could be more effective.

2. Budget Considerations: Evaluate your budget. SMM can be cost-effective if managed well, whereas IM often requires a significant investment.

3. Audience Analysis: Understand your target audience. If they are highly active on social media and follow influencers within your niche, IM might be the way to go. However, if your audience is diverse and scattered across various demographics, SMM can help you reach a broader spectrum.

4. Content Needs: Consider your content creation capabilities. If you struggle with producing engaging content, collaborating with influencers can alleviate that burden. On the other hand, if you have a creative team in place, SMM allows you to have more control over your content.

5. Risk Tolerance: Assess your risk tolerance. IM involves entrusting your brand image to influencers, which can be risky. If you prefer to maintain greater control over your messaging, SMM might be a safer choice.

10 Ways to Get Ahead on Your 2024 SEO Game, Right Now

SEO remains the cornerstone of effective online marketing, as it has been for some time. But while the core fundamentals of SEO have proven consistent, each year brings new trends and shifts into play.

 

Anticipating the SEO trends that will shape 2024, it is mostly a case of continuation of what we’re seeing right now. Hence, for anyone looking to get ahead on their 2024 SEO game, these are the 10 most crucial SEO trends/activities for the foreseeable future:

1. Core Web Vitals and Page Experience Signals

Google's continued emphasis on user experience means that Core Web Vitals and Page Experience Signals will remain critical in 2024. These metrics gauge how users perceive the speed, responsiveness and visual stability of your web pages. A fast-loading, smooth and mobile-friendly website is not only appreciated by users but also rewarded by search engines.

What to do: Audit your website's performance, focusing on metrics like Largest Contentful Paint (LCP), First Input Delay (FID) and Cumulative Layout Shift (CLS). Identify and fix issues that hinder page experience. Prioritise mobile optimisation, as Google predominantly uses mobile-first indexing.

2. Voice Search Optimisation

Voice search is on the rise, thanks to the proliferation of smart devices and virtual assistants. Optimising your content for voice search is a trend that's here to stay. Users are asking questions conversationally, so your content should provide concise and relevant answers.

What to do: Create content that answers common voice search queries. Use natural language and long-tail keywords. Structured data markup can also enhance your content's visibility in voice search results.

3. Video SEO

Video content continues to gain popularity across all platforms, including YouTube. As a UK business, utilising video can be a powerful way to engage your audience. Optimising your videos for SEO can boost your visibility in both search engine and video platform results.

What to do: Focus on creating high-quality, engaging video content that resonates with your audience. Use keyword-rich titles, descriptions and tags. Pay attention to video thumbnails and encourage user interaction through comments and shares.

4. E-A-T (Expertise, Authoritativeness, Trustworthiness)

Google's emphasis on E-A-T is not fading away. It's essential for your website to demonstrate expertise, authoritativeness and trustworthiness, especially in areas related to health, finance and news.

What to do: Showcase your credentials and expertise on your website. Provide accurate and well-researched information. Earn high-quality backlinks from reputable sources to bolster your site's authority.

5. Local SEO

For UK businesses, local SEO remains a top priority. With more users searching for nearby products and services, optimising for local search is a proven way to increase visibility and attract local customers.

What to do: Claim and optimise your Google My Business listing. Consistently update your NAP (Name, Address, Phone Number) information across all online platforms. Encourage customer reviews and respond to them promptly.

6. Content Quality and Relevance

In 2024, content will continue to be king. However, the focus will shift towards content quality and relevance rather than quantity. Users expect content that genuinely addresses their needs and concerns.

What to do: Conduct thorough keyword research to identify the topics your audience is interested in. Create in-depth, well-researched content that provides real value. Keep your content up-to-date and regularly refresh older posts to maintain relevance.

7. AI and Machine Learning

Artificial Intelligence and Machine Learning are becoming increasingly integrated into search algorithms. Google's algorithms are continually evolving to understand user intent better.

What to do: Stay informed about AI-driven tools and technologies that can assist in keyword research, content optimisation and data analysis. Use AI to understand user behaviour and preferences, allowing you to tailor your content and marketing strategies accordingly.

8. Privacy and Data Security

With the world’s collective privacy concerns at an all-times high, user data protection is vital. Search engines are, unsurprisingly, prioritising websites that prioritise user data security.

What to do: Ensure your website complies with GDPR and other data protection regulations. Use secure protocols (HTTPS) and communicate your commitment to data security through clear privacy policies.

9. Mobile-First Approach

Mobile users are a significant part of your audience and this trend will only grow. Optimising your website for mobile devices is no longer optional.

What to do: Implement responsive design, ensuring your site looks and functions seamlessly on mobile devices. Test your website's mobile performance regularly to identify and fix issues promptly.

10. User Intent and Semantics

Understanding user intent and semantics is becoming more critical than ever. Search engines aim to provide results that match user intent accurately, and they’re getting better at it all the time.

What to do: Invest in keyword research tools that help you uncover user intent and semantics related to your niche. Craft content that aligns with the user's search intent, providing valuable information and answers – not the kind of generic copy they can easily access elsewhere.

Google Takes Aim at AI-Generated Reviews

In a recent announcement via its Merchant Centre, Google has made it clear: they're tightening their grip on AI-generated content. In this instance, by targeting reviews produced by artificial intelligence.

Under the newly introduced section in Google's Product Ratings policies named "Automated Content," a statement reads, "We don't allow reviews that are primarily generated by an automated program or artificial intelligence application. If you have identified such content, it should be marked as spam in your feed using the <is_spam> attribute."

While this move emphasises the importance of authentic user-generated content, it also places a new responsibility on businesses and website owners to identify and flag AI-generated reviews.

The catch? Google doesn't provide explicit guidelines on detecting AI-generated content. This lack of clarity is significant, considering that even the most advanced AI content detectors have their limitations.

Understanding the Challenge

Identifying AI-generated content can be tricky because AI algorithms are becoming increasingly capable of mimicking human language and behaviour. They can instantly create reviews that look and sound genuine at first glance.

Google's decision to place the responsibility on website owners stems from the fact that AI-generated content can distort consumers' perceptions and trust in reviews, ultimately impacting purchasing decisions.

The Challenge for Website Owners

The absence of specific guidelines from Google means that website owners must rely on their judgment to spot AI-generated reviews.

While there's no foolproof method, certain indicators can help you separate the genuine from the artificial:

1. Check for Overly Positive or Negative Language: AI-generated reviews often exaggerate emotions. Look for extreme positivity or negativity that seems out of place. Genuine reviews tend to be more balanced.

2. Language Quality: AI-generated content may contain subtle grammar errors or unnatural phrasing. Pay attention to the overall language quality of the review.

3. Inconsistent Reviewer Profiles: If a reviewer has a suspiciously high number of reviews or if their profile is incomplete, it might be a red flag. Genuine reviewers typically have a more varied history.

4. Duplicate Content: AI-generated reviews may appear across different products or websites with minor variations. Perform a quick search to see if the same review appears elsewhere.

5. Review Timing: AI-generated reviews might be posted in quick succession or during non-peak hours when real users are less active. Look for unusual posting patterns.

6. Review Length and Detail: Genuine reviews often provide specific details about the product or service. Beware of overly brief, vague, or overly detailed reviews that don't seem natural.

7. Inconsistent Reviewer Behaviour: Watch for reviews that contradict a reviewer's previous sentiments or those that seem disconnected from their previous reviewing history.

8. Engage with Reviewers: Responding to reviews can help you gauge their authenticity. AI-generated reviewers are unlikely to engage in meaningful conversations.

Google's move to clamp down on AI-generated reviews reflects the world’s collective concerns about the authenticity and reliability of online content. Fake reviews are the firing line today, but it is entirely likely that a more extensive policy covering other types of AI-generated content will follow in the not-too-distant future.

 

The Seven Best Ways to Get More Authority Backlinks

1. Create More Infographics

Evidence suggests that posts with outstanding infographics attract far more backlinks than traditional textual posts. The same is also true for most types of posts that are predominantly visual in nature, just as long as the visuals in question are both unique and relevant to your brand.

It’s not uncommon for a single infographic to earn dozens (even hundreds) of backlinks. If it provides a huge hit of useful information at a glance, it’s exactly what today’s web user wants.

If running short on inspiration, take a look at your closest (and most successful) competitors to see how they present information in their posts.


2. Tweak Your Outreach

When pitching your posts to potential publishers, try not to focus too much on the post itself. Likewise, don’t spend too much time bragging about how fantastic your company is, or how wonderful your products are.

Instead, base your pitch entirely on how their readers stand to benefit from your content. Talk about the questions your posts answer, the value they bring, and how those who read them stand to benefit from them.

Make it not about you or your content, but about those who will (hopefully) be reading it.

Importantly, make every pitch personal – templated guest post pitches can be spotted from a mile away, and will see you made part of the recipient’s spam filter.

3. Write Testimonials and Reviews

This only works if you can remain 100% impartial and objective, while at the same time being kind and complementary. Hence, it’s only going to work if you target brands, for businesses and websites you genuinely appreciate.

Businesses in general love social proof and user-generated content in all its forms. An extensive, in-depth and hugely positive write-up from a fully neutral party can therefore be pure gold.

If it’s a viable option, it’s worth considering penning these reviews from time to time, and pitching them accordingly. If they like what they see, they’ll be more than happy to link to it.

Or perhaps, publish it on their own website/blog and link back to your other pages.

4. Sponsored Content

Last up, there never has been nor will there ever be anything wrong with sponsored content. It’s the driving force behind the revenues of countless sites of authority, where money changes hands for exposure.

Make no mistake about it – high-authority websites will not accept or published garbage for cash. Sponsored articles from quality websites still need to be of an appropriate quality standard.

Contrary to popular belief, evidence suggests that the words ‘sponsored by...’ or ‘the following article is a sponsored post’ have no bearing on its perceived credibility or appeal. In addition, the placement of backlinks in such content can be just as beneficial from an SEO perspective as would be the case with a non-sponsored post.

Hence, if doing so is within your means financially, considering a few sponsored posts here and there comes highly recommended.

Marketing 101: The Danger of Desperation

 There are certain rules which absolutely must be followed at all times when planning and implementing a marketing strategy. One of the most important of all is – ensure you never come across as desperate.

It’s one of the things far too many entrepreneurs seem to forget from time to time. Which is, that anything that comes across as desperate or needy comes across as extremely unappealing.

 

You know the kind of marketing messages yourself – those where the company seems to be practically begging you to do business with them. Dignity goes out of the window and so does any focus on how you set to gain from any kind of purchase or transaction. Instead, they are practically on their knees and demonstrating the kind of desperation that comes across as woeful.

Which begs the question – what can you do to ensure that you avoid coming across as desperate at all times?

The answer – be particularly careful during times of financial stress, or when your business isn’t performing particularly well. It’s during these times that you are instinctively most likely to cross the line into desperation, usually without even realizing so. What’s more, it’s worth focusing on the kinds of measures that paint the exact opposite picture to that of desperation.

The following represent a good place to start:

1. Prove your expertise

The simple fact of the matter is that if you are genuinely an expert in your field and offering something of true value, you shouldn’t have to beg people to use or buy it. This means you may need to consider how much time and effort you are investing in establishing and enhancing your authority and expertise. By getting people to recognise and trust you, it’s no longer necessary to desperately plead for their time and attention. Make no mistake about it – desperation is a surefire way of demonstrating your lack of expertise, authority and professionalism in the field.

2. Make a solid and valid offer

Make no mistake about it – attempting to sell something to a customer just because it’s cheap isn’t a good way of establishing authority or reputation. When you think about it, it’s not as if the most successful companies in the world sell the very best products in the world for low prices. Nor do they spend their time attempting to convince customers that they need to buy their products. If anything, they often make it clear and apparent that their products are designed for discerning audiences – not for everyone. Which is pretty much the exact opposite of desperation once again. It’s a case of showing your target audience your unique selling point, what it is about your products/services that holds value and why they are worth paying a fair price for. You are pushing the value and appeal of what it is you are selling, not just the fact that you are selling something cheaply.

3. Have a strong marketing plan

Last but not least, mistakes tend to be made in the marketing capacity when businesses stray from their marketing plans. That or have no marketing plans to speak of whatsoever to follow in the first place. Just a service you start making things up as you go along, chances are it will be pretty evident to your target audience that this is the case. Develop a strong marketing plan and feel free to tweak it along the way, but ensure you stick with its primary principles as you progress.

What Exactly is Black-Hat SEO ?

You have no doubt heard of black-hat SEO, you know it is frowned upon and you most likely have no intention of using it. But do you actually understand what this term refers to? Or to put it this way, can you easily and quickly spot the evidence of black-hat SEO in a web marketing strategy?

Research seems to suggest that while general awareness of black-hat SEO as a concept is indeed widespread, the fundamentals of it remain something of a mystery to most.

 

With this in mind, what follows is a short overview of some of the most common black-hat SEO examples:

Keyword Stuffing

What is keyword stuffing? As far as Google and the major search engines are concerned, the use of keywords to manipulate the SERP rankings to any degree whatsoever. Therefore, all manners of keyword research and SEO-friendly website content would technically qualify as black-hat. The reason is that you were not attempting to influence the SERP rankings, you would not pay attention to your use of keywords. Nevertheless, there is a big difference between using a few keywords in your content and cramming literally dozens into your copy at the expense of its overall quality. Therefore, it is only the latter of the two that is really considered black-hat and dangerous.

‘Strategic’ Redirects

We use the word ‘strategic’, but a more appropriate word would be ‘sneaky’. This is a technique similar to cloaking, though in this case the user is immediately diverted to a different page when clicking the link. The page has been engineered to curry favour with Google and climb the rankings, though when accessed by an Internet user redirects them elsewhere. All of the major search engines condemn such sneaky redirects and spare no expense to identify and punish the perpetrators.

Cloaking

Cloaking is a technique whereby the search engine spider is shown a piece of content, though the user is shown something completely different. It is a common marketing process used to fool the major search engines into thinking the website in question contains content they never really present to the actual web user. Spam websites often use this technique, in order to pull in traffic and avoid being punished for publishing spam content The only problem is that in this day and age, actually getting away with cloaking is borderline impossible.

Paid Links

Google rewards high-quality backlinks as they are both indicators of quality and difficult to establish. That is, unless you just buy your way into backlinks. The point of backlinks is that they are provided in cases where websites of high quality deem the source in question to be worthy. If you buy backlinks, you cannot say you have earned them - you may not even deserve them. Therefore, even if you think you are buying quality links of value, you are still indulging in the dark side of search engine optimisation and could land in a world of trouble.

Substandard Content

If you try to produce quality content and come out with substandard, that is fine…kind of. By contrast, attempting to pack a website with filler content of zero value simply for SEO purposes is a big no-no Most of Google’s recent algorithm updates have been geared towards assessing the quality of website copy, not simply the quantity thereof. While it is still relatively easy to get away with substandard copy to a degree, it is nonetheless getting harder all the time.

Key Questions to Consider Before Joining a Social Network

For small and large businesses alike, the limitless potential social media holds can be a double-edged sword. Billions of people from all backgrounds glued to their social accounts on a 24/7 basis, just waiting to be engaged and influenced by brands like yours.

All well and good, but where on Earth do you even start?

No business can realistically afford to spread itself with even effectiveness across all social networks. There are just too many of them, and the whole thing would be far too time-consuming.

 

Instead, therefore, it is a case of considering which social networks are likely to work best for your business. Something that can be surprisingly simple to figure out, after considering the following five questions:

1. What is your main motivation for choosing this platform?

This will instantly help you narrow things down, as you need to consider your motivations carefully. Are you considering joining a social network because it is popular, trendy and has a massive global audience? Or are you doing so because the platform could genuinely support the mission and objectives of your business? Be where the temptation to bandwagon-hop where social networking is concerned, as it often paves the way for wasted time and money.

2. Do you have the resources?

You also need to consider carefully whether you have the resources you will need to run a viable campaign on the platform in question. It’s important to remember that the content creation process on platforms like TikTok is completely different to that of Facebook or Twitter. You may have your needs covered comfortably for your current social requirements, but do you have the resources to branch out into new territory?

3. Are your customers using this platform?

A little research is all it takes to discover exactly who is using which platforms, and for what reasons. Depending on the age, location, preferences and even income level of those you are targeting, some platforms could be entirely more suitable than others. For a good indication of where your audience is, take a look at the platforms your biggest (and most successful) competitors are focusing their efforts on.

4. Who will oversee the project?

Two options here – one being to handle things in-house, the other being to outsource. Of course, you’ll need to be involved in your own social media efforts to at least some extent, due to the nature of the beast. They want to see you, talk to you, hear about you and connect with you – not with an unrelated third party. Even so, outsourcing at least some of your social media marketing activities could help you get the most out of your project.

5. What are our specific goals for this initiative?

Last up, a social network selection should be based primarily on your brand’s broader goals and objectives. Are you looking to generate leads, get new customers on board, boost your brand image and reputation, sell more products, diversify into new markets, or simply build better customer relationships? Some platforms are better than others at helping businesses achieve these and other goals, so consider your selection wisely.

Having Trouble Keeping Up With Your Favourite Blogs?

If you own and operate a blog of any kind and for any purpose, chances are you also love reading other people’s blogs. Along with being insightful and entertaining, reading blogs is also critically important for gaining inspiration and direction for your own blog.

 

Unfortunately, there never seems to be sufficient time in the average day to keep up with the blogs you love. Particularly when you find yourself coming across new blogs all the time which instantly make it to your must-read list.

So if there simply aren’t enough hours in the day, how can you ensure you successfully keep up with your favourite blogs?

1: Edit Your Reading List

Well, the first thing you need to do is revisit your e-mail and RSS subscriptions. Assuming you have a reading list that is growing all the time, it is inevitable that you are going to need to make room by eliminating any blogs you can live without. Be as brutal as necessary to get rid of those that are not quite up there with the rest.

2: Get an RSS Reader For Your Tablet/Smartphone

You might also want to think about grabbing yourself a decent app to help you keep up with your favourite blogs on the go. There are plenty of paid and free mobile apps available, which are designed to collect, manage and read RSS feeds on just about any mobile device

3: Turn Blogs Into eBooks

It might sound like a strange course of action to take, but converting the blogs you read into files that can then be ported to your e-reader can be surprisingly effective. Particularly if you tend to go long periods of time without catching up with your favourite blogs, only then to find yourself with more updated content then you know what to do with. And of course, reading from the screen of an e-reader can be so much easier on the eyes than reading from a smartphone or tablet PC.

4: Look for Podcasts

If you can get yourself into the kinds of blogs that also feature podcasts, you’ll find it so much easier to keep up with your favourite bloggers. Particularly if you spend a lot of time behind the wheel – podcasts are a great way of passing the time during short and long journeys alike, while at the same time accessing the information and insights you need.

5: Skip Irrelevant Posts

Last but not least, regardless of how insightful or entertaining your favourite bloggers may be, this doesn’t mean that each and every post they publish will be 100% relevant to you personally. In fact, they may publish quite a lot that’s of no value to you whatsoever. As such, it’s worth getting yourself out of the mindset whereby you cannot bear the thought of missing a single word they publish. If the headline and/or first sentence doesn’t appeal to you instantly, skip the post entirely and move on.

5 Ways to Encourage Blog Comments

 Consider this everyday scenario for a moment. You’re searching for information on a subject you’re interested in, and in doing so you check out a blog. The content is decent enough, but not a single person has bothered to share their thoughts, feedback or opinions in the comments section below.

Now, consider the same scenario, only in this instance, the comments section is alive with debate and discussion.

Which of the two would immediately hit home as the most prominent, appealing and authoritative post? Which of the blogs would you assume to be more popular and worth keeping an eye on?

Blog comments aren’t just about collecting feedback and suggestions from a target audience. They’re among the most important signs of engagement – they can even be a hugely powerful SEO ranking factor.

In which case, what can you do to encourage more blog comments? If you’re posting on a regular basis but seldom see anyone taking the time to join the discussion, how can you turn things around?

1. Target conversation-worthy content

For one thing, you could start by targeting the kind of conversation-worthy content that’s guaranteed to stir debate. This means keeping a close eye on current events that are relevant to your niche, and prioritising those your readers are most likely to feel strongly about. Don’t be afraid to stir a little controversy – anything that sparks debate is pure dynamite for engagement.

2. Start the conversation yourself

Not literally, but there’s no reason why you can’t ask your colleagues, your friends, your family members or even your employees to set the wheels in motion. It’s a simple case of getting the ‘snowball effect’ up and running, which can be as easy as manually starting their discussion. Just as long as the comments are valid, original and in some way meaningful, it doesn’t really matter who they come from.

3. Respond to comments

More importantly, still, you need to ensure that every comment you receive is responded to. Even if it’s as simple as a “couldn’t agree more, thanks for getting in touch!” or something similar, you need to show your audience that you are listening to and appreciating their feedback. If there’s scope for doing so, feel free to get as deep into the debate as you like and keep the ball rolling.

4. Make commenting on your posts easy

You also need to make it as easy as possible for people to leave comments on your posts. It should be as simple as entering text in the box below and hitting the bottom. No need to submit personal details, no requirement to open an account and no lengthy verification checks to go through. Comments are almost always left on the spur of the moment – make it quick and easy to comment or they simply will not bother.

5. Don’t forget the CTA

Lastly, slipping a gentle reminder into the mix can make all the difference. If you want people to comment on your posts, tell them. Don’t just give them the opportunity to comment – make use of calls to action and invite them to join the conversation. And don’t forget to express your appreciation, making sure they know their thoughts and opinions are important to you.

Is Keyword Stuffing Really a Big Deal?

Keyword stuffing has been one of the biggest grey areas of SEO for some time. If not, the dictionary definition of a black-hat tactic to avoid at all costs.

But when considering the endless complexities of SEO from a 2022 perspective, is keyword stuffing really such a big deal? Does the overuse of keywords have any negative effects, or does it simply result in the keywords you use being ignored by Google?

 

What is Keyword Stuffing?

Putting an exact definition to keyword stuffing isn’t easy. This is because depending on what it is you are writing about, it may be absolutely necessary to include a specific keyword or term throughout your copy.

Keyword stuffing refers to the deliberate overuse of a specific target term, with the goal of tricking the major search engines into handing out higher rankings. Irrespective of whether these keywords are visible or concealed, any signs of deliberate overuse will be picked up and acted upon by Google.

What’s the Problem with Keyword Stuffing?

Google’s job is to recommend websites and pages that deliver the best possible user experience. Where keywords are deliberately overused for SEO purposes, it has a major impact on the quality of the copy in question.

Consequently, these are exactly the types of pages Google does not want to recommend. Keyword stuffing is a sign of desperation on the part of the publisher - not an indicator of quality or relevance.

Increasingly, Google’s crawlers are scrutinising the overall UX of a website with remarkable sophistication when handing out rankings. If there is clear evidence of the overuse of keywords, it indicates a substandard user experience.

In which case, the efforts of the publisher to get ahead through the excessive use of keywords will almost certainly backfire.

Are There Any Real Consequences to Keyword Stuffing?

Attempting to take these kinds of shortcuts almost always proves counterproductive. Where Google makes clear its attitude and approach to a low-road tactic, it makes sense to listen.

“Filling pages with keywords or numbers results in a negative user experience, and can harm your site’s ranking. Focus on creating useful, information-rich content that uses keywords appropriately and in context,” as spelled out in clear terms by Google.

In practice, keyword stuffing can (and often does) result in a major fall in the rankings. Take things too far and you could even run the risk of your pages being delisted entirely.

Of course, this only applies in instances where keywords have clearly been used excessively without justification. If there’s no alternative but to use the same terms dozens of times - such as in a technical post or academic piece - Google will pick up on this and you won’t be punished.

In all other instances, it’s a case of following a few basic guidelines to get your keyword game in order:

1. Always ensure your keywords are included in your copy naturally

2. Focus on one primary keyword and several secondary keywords

3. Write content in a way that prioritises the user experience

4. Optimise in other ways and don’t rely too heavily on keywords

How One Page Websites Can Achieve High Rankings, Google Confirms

 In a recent Google Search Central SEO office-hours hangout, John Mueller was questioned on the hotly-debated topic of website authority. Specifically, Mr Mueller sought to address the age-old question of whether a website needs to become an authority in its niche to rank well.

The short answer is, apparently, no - it doesn’t.

But what was even more interesting is how Mr Mueller confirmed that even a one-page website can climb the rankings to prominence. Meaning that not only does a site not have to be packed with thousands of pages of content to rank well, but also doesn’t necessarily need to be an authority site.

Here’s what Mueller said in response to a post on Reddit:

“I think you can make good one-page sites. So from that point of view I’m not too worried about that.”

“I think the Reddit post, as far as I remember, was something along the lines: ‘I created 30 blog posts, and they’re really good, and therefore my website should be authoritative.”

“And from my point of view, you going off and creating 30 blog posts does not automatically make your website authoritative.”

“And especially for the higher or the more critical topics, it’s something where you can’t just create 30 blog posts on a medical topic and then say: ‘I am a doctor I’ve written 30 articles.’ So that was the direction I was headed there.”

He went on to emphasise how smaller businesses need not concern themselves with becoming a market-leading authority, simply to rank well and pull in traffic from their main target audience:

“For a lot of websites, it’s not that you need to be seen as an authority. You essentially put your content out there. If you’re a small business you’re selling something. You don’t need to be an authority.”

“And especially things where like one page websites they’re often very focused on this one thing and you don’t need to be an authority to do that one thing.”

“To sell, I don’t know, an ebook, or to give information about opening hours for a business. It’s like, it’s just information.”

“So from that point of view, having a one page website, I think it’s perfectly fine.”

Of course, Mr Mueller was keen to highlight the point that while a one-page website can be fine, it’s better to use it as a basis to grow and develop a deeper site:

“With regards to starting out with a one-page website, I think that’s fine, but I would think about where do you want to go from there at some point.

Maybe you do want to create more pages and try to find a way that you don’t paint yourself into a corner by saying, well, I have to put everything on one page all the time. But rather expand when you see that it fits.”

Still, confirmation that a quality site with just a single page has every potential to climb the rankings and pull in a ton of qualified traffic.

Reciprocal Linking is Not Necessarily Bad

Quite some time ago, Google made its thoughts on unnatural link exchange schemes perfectly clear. The long and short of it being that swapping links for reciprocal benefit was not conducive with quality SEO.

A stance which stands to reason, as reciprocal linking paves the way for black-hat SEO. Where two or more sites agree to link to each other for mutual SEO benefit, they do so without having technically earned these backlinks.
                                     



Backlinks which could be placed on sites of no direct relevance to the other sites included in the exchange scheme.

More grey-hat than black-hat SEO, Google has nonetheless made it clear that backlinks earned through merit are really the only backlinks worth bothering with.

But what about reciprocal linking that takes place following the placement of a link earned through merit? If a relevant business within your niche posts a link to your website, can you return the favour without fear of reprisal?

When Reciprocal Links Are Perfectly Justifiable

Somewhat backtracking on the whole issue, the latest comments direct from Google suggest that reciprocal linking is not always a bad thing. In fact, it is perfectly natural to host a link to a site that links to yours, if the original link was indeed relevant and credible.

Google’s John Mueller took the opportunity to set the record straight last week, during a recent Google Search Central SEO office hours hangout.

Mueller was quizzed by an SEO on Google’s approach to this type of link exchange, and whether it was best avoided to preserve backlink value. Or to put it another way - is it ok to link back to a site that links to you, or is it better for your SEO profile to leave things be?

In response, Mr Mueller offered the following advice:

“That’s perfectly fine. It’s also kind of natural. Especially if you’re a local business, you link to your neighbors. Or if you’re mentioned in the news somewhere you kind of mention that on your website like ‘I was featured here in the news’ and essentially you’re kind of linking back and forth.”

It all comes down to the way in which Google’s crawlers are sophisticated enough to decipher between a synthetic link exchange scheme and natural linking. Which in turn means that if reciprocal linking activities are justified and valid, they are perfectly fine.

“It’s kind of a reciprocal link essentially, but it’s a natural kind of link. It’s not something that’s there because you’re doing some kind of crazy link scheme. So from that point of view, I think it’s easy to overthink it. And if you’re doing something naturally, if you’re not kind of making weird deals, behind the scenes, then I really wouldn’t worry about it.”

In a nutshell - reciprocal links do not always contravene Google’s webmaster guidelines.

It is entirely down to their relevance and value - the natural, 100% organic exchange of relevant backlinks is permitted.

How to Turbocharge Your TikTok Strategy

 By early 2019, TikTok had already chalked up more than a billion downloads from the world’s two biggest app stores. Today, it’s the number-one social media app on both by a clear margin.

TikTok is renowned for its viral marketing potential, attracting the attention of small and large businesses from all over the world. But with such a frenzy of competition from all corners, running a successful TikTok strategy is far from a cakewalk.

Ultimately, it is the quality and relevance of the content you publish that will determine the outcome. Other than this, the following tips and guidelines could help you take your TikTok strategy to the next level:

#1 Use the Right Hashtags

The hashtags you attach to your videos will play a major role in determining which viewers are sent your way. Your job is to find the right hashtags to represent your content - i.e. those that are both relevant and trending at the time. Avoid the temptation to overuse hashtags, or use those of questionable relevance to your content. Tactics like these will only ever prove counterproductive.

#2 Research Your Audience Continuously

The key word here is ‘continuously’, given how the preferences and habits of all social media audiences are constantly shifting. Irrespective of who you are targeting on TikTok, you need to develop the deepest possible understanding of them. Never view audience research as a one-time-only task, but as a continuous and cyclical process.

#3 Keep it Casual

TikTok is not the platform people head to for anything too serious. Instead, it’s with a head for cheap laughs and casual entertainment. Keeping things casual and light-hearted is therefore the way to go. Unless, of course, doing so would be inappropriate for the topic/video in question.

#4 Keep it Concise

Likewise, TikTok is also not the kind of place people go for long-form content. Instead, it is where they head with instant gratification in mind. The most engaging and shareable videos on TikTok are those that get the job done in a matter of seconds. The quicker you can get your point across and hook the viewer, the better.

#5 Prioritise Authenticity

Avoid the temptation to jump on every bandwagon that comes along, simply because it is trending at the time. Everything you share on TikTok needs to be authentic for your brand and relevant to your audience. Or in other words, be true to the genuine voice and personality of your brand, rather than putting on a façade in hope of influencing TikTok audiences.

#6 Reach Out to Influencers

Last up, even a brief mention from an established influencer can be all it takes to hit the big time. However, influencers are not in the habit of chasing down potential partners to recommend and represent. If you want to get influencers on board - which you should - you need to do the legwork and outreach.

Email Marketing FAQs: Key Questions Answered

 An effective email marketing strategy has the potential to deliver an ROI that goes beyond any social media marketing campaign.

In this post, we’ll be taking a look at a series of frequently asked questions on the subject of email marketing, which may prove particularly helpful for smaller businesses starting out for the first time:

Q1. What rules do I need to be aware of regarding the legality of my subscription list?

Different rules apply in different parts of the world, so you need to ensure you comply with the corresponding regulations accordingly. A few examples of which include:

• United States: CAN-SPAM Act

• Canada: CASL

• European Union: GDPR

• Australia: Spam Act 2003

Q2. How often should I review my email marketing list?

Ideally, it is advisable to conduct an email ‘scrubbing’ exercise at least once every six months. During which, you should take steps to identify inactive subscribers in your list, found out why they disengaged with your brand and attempt to re-engage them. Those that cannot be brought back should subsequently be deleted.

Q3. What do I need to do to ensure maximum engagement with my emails?

A strong and appealing subject line plays the biggest role in determining whether or not your emails will be opened by the recipient. After which, dynamic content of genuine value that feels personal to the reader is essential. Keeping things brief is also advisable, as an email with too much content is more likely to be ignored than a concise communication.

Q4. Is it a good idea to send attachments?

The short answer is no, for the simple reason that they are commonly associated with malware and viruses. In addition, emails with attachments are often automatically blocked, or sent to spam folders. Where possible, attachments should be avoided.

Q5. How about including a video clip in an e-mail?

This can be a much more effective strategy. Estimates vary, but some studies have shown that video content can reduce unsubscribe rates by as much as 75%, generate 96% higher click-through rates and significantly boost the amount of time a person spends viewing the content of an e-mail.

Q6. Is email automation a good idea?

To a degree, but it is essential to ensure that automation does not completely erase the human aspect from your strategy. Every mail needs to be interpreted as personal, relevant and of some kind of value to the recipient – not something automated, generic or bot-generated.

Q7. Should I bother with an unsubscribe message?

Yes, but not necessarily for the purpose of attempting to convince the subscriber in question to stick around. The biggest benefits of an unsubscribe message is the way in which it offers invaluable insights into why people are choosing to leave your email list in the first place.

Q8. Is it worth buying a mailing list from an email scraping service?

In a word, no. The use of harvesting bots not only tends to produce epic lists of spam email addresses of no value, but email scraping is actually against the law in some countries. Making use of such services could therefore pose a risk to your business that really isn’t worth taking.

Ecommerce Operators in the UK Bear the Brunt of Brexit

It was never in any doubt that Brexit would bring devastating economic consequences for many businesses across the UK. Cross-channel export and import complications are already hitting merchants hard, and experts believe the worst is yet to come.

One of the hardest-hit sectors of all is ecommerce, with a full 94% of online brands in Britain saying that Brexit has cost them customers in the EU. This suggests that since the transition period ended on December 31 last year, at least nine out of 10 UK ecommerce businesses have seen a fall in sales.

 

Ecommerce platform ChannelAdvisor junction with research firm CensusWide reached out to more than 300 UK businesses selling products online. The aim was to assess the extent to which Brexit had disrupted cross-border sales and customer relations, along with potential issues regarding additional tax obligations and shipping delays.

The overwhelming majority (94%) said that they had lost some customers in the EU, while 66% said that EU customer numbers had fallen ‘significantly’ due to Brexit.

An Uptick in Domestic Ecommerce

The UK High Street was devastated by three consecutive lockdowns, resulting in thousands of stores and established chains closing down permanently. Meanwhile, ecommerce operators thrived during the COVID-19 crisis, as the UK public was given little option but to shop predominantly online.

Consequently, 92% of the businesses surveyed said that customer numbers had increased significantly since the Coronavirus pandemic hit. In addition, 82% said that overall sales are currently higher than they were before the pandemic, with 27% reporting a ‘significant’ increase in sales volumes.

Conversely, only 16% of the retailers surveyed said current sales were the same as those early last year.

Reassuringly, 93% of the CMOs polled said that they are more confident in their brand’s future today than they were before the COVID-19 pandemic. But while the domestic picture is predominantly reassuring, Brexit has had a dramatic effect on the ability of UK ecommerce brands to do business overseas.

A Significant Drop in International Sales

When quizzed on the effects of Brexit, 68% said that they had experienced a fall in international sales. Meanwhile, a further 22% said that international sales had fallen significantly, as a direct result of Brexit.

Only 15% indicated that international sales volumes had improved since Brexit, with 17% saying there had been no specific change in either direction.

Issues shipping items to shoppers overseas were the most commonly encountered problem among UK ecommerce operators (73%). Around a third also said that complications at the border had significantly extended delivery times and affected their operations.

“UK brands are enjoying a phenomenal period of growth and will no doubt play an integral role in the country’s post-COVID recovery. However, the last few months of Brexit disruption have caused a significant headache for the vast majority of these firms, thanks to delays and complications at UK-EU customs. Brands rarely become e-commerce giants without strong international sales and finding a solution to this border disruption will benefit all sides,” commented Vladi Shlesman on behalf of ChannelAdvisor.

“Leveraging expertise like a third-party logistics provider can overcome fulfilment challenges, or looking to new sources of demand could help plug the gap in demand. In the meantime, it’s inspiring to see that brands are enthused and confident about the coming year. After such a transformative time in the industry, I hope they continue to reap the rewards of e-commerce.”

Five Ways You Could Be Stopping Journalists to Publish Your Stories

Whether planning an outreach campaign or already in the midst of a PR distribution strategy, here are five more mistakes to avoid when reaching out to journalists:


1. Thinking You Have Creative Control

The moment your press release lands in the journo’s mailbox, it technically becomes their property. Not in the sense that they can alter the facts or general subject of the PR, but they’ve full creative control with regard to how the information is subsequently presented. This is where outreach campaigns often go wrong – those behind them attempting to take full creative control. Avoid the temptation to tell journalists how to do their job – trust them instead to do their thing.

2. Bugging Them with Reminders

Do journalists and publishers lose and/or forget about PRs on a regular basis? Of course they do. Does this mean bugging them with reminders is a good idea? No way. If it’s a time-critical story/announcement and the deadline is fast approaching, there’s justification for giving them a gentle ‘nudge’ at the right time. If there’s no real hurry and it’s only been a day or two, hold off a little longer. It could simply be that your PR is at the bottom of their list of priorities – reminding them it exists won’t suddenly inspire them to prioritise it.

3. Creating a False Sense of Urgency

Most experienced journalists know every trick in the book and aren’t in the habit of falling for them. In this instance, we’re talking the classic “I’ve also pitched this suggestion to X and Y outlets who are very interested, but I wanted to give you first refusal” or something along similar lines. You’re basically saying “take my fantastic story before somebody else beats you to the punch.” And it’s a tactic that doesn’t work – it simply screams of desperation and won’t work in your favour.

4. Failing to Refuse Rejection

Where a media outlet refuses to publish your story or content, it’s for a valid and obvious reason in their minds. In which case, attempting to persuade them otherwise is a waste of time. It’s also likely to cast aspersions on your credibility, while at the same time making it unlikely they’ll consider your future requests. Where faced with a rejection, it’s best to thank them for their time, walk away and approach them at a later date with something more relevant.

5. Going for the Hard Sell

Last but not least, any press release or piece of outreach content that smacks of pure promotion for your products, your services or your business isn’t going to work. Press releases are supposed to be informative in nature and in some way relevant/valuable to the recipient. They don’t exist simply as a means by which to sell your products and services without paying for conventional advertising space. If you want all future requests to find their way straight in to the trash, try pitching a post that’s all about the hard sell.