If you've never considered utilising a marketing company in the UK when trying to improve your business, you may be surprised at what you can achieve. Every business sees success when a campaign is utilised to bring in more clients. However, there are a few companies that believe they can create their own marketing campaign without the need for consultation or advice from marketing professionals. And whilst some businesses will have success with a self-made marketing plan and implementation, most businesses would benefit from a little help.
What Can a Marketing Professional Do for Your Business?
This is probably the first question that comes to mind when a company or individual considers investing in professional marketing services. What can it do for me, and will it really work? There is no simple yes or no answer. It all depends on your desired outcomes for your business. The main outcome most companies want is to increase profits and gain more clients. You may also want to increase your online presence or become better known in your local area. No matter what you need, a marketing consultancy firm should be able to help you meet your goals.
Some of the things a marketer can help you achieve are higher rankings in the search engines for your website, a proactive marketing plan and implementation protocol, greater sales and profits from an increase in business, and the building and managing of an online business. A marketer will also advise you on steps you can take to improve your business, if it's already doing well but could use a little tweaking.
How to Choose the Right Marketer
So once you've decided to use a professional marketer, how do you know which one to choose? It's useful to research a handful of professionals rather than just picking one out of the phone book. Get suggestions from business friends who have had success with a specific marketing firm, and perform some online research to find professionals who offer what you believe you need.
Once you choose a few marketing professionals, start by giving each of them a call. You can easily tell if you want to work with someone by the way they handle themselves on the phone. Do they call you back promptly and seem easy to speak with? Are they in a rush to get you off the phone and move on to the next client, or do they take time to listen to your business concerns? After a short phone interview, schedule a time to meet with them and discuss in-depth their suggested strategy for your business.
The marketer should be willing to listen to your ideas and not just press their own. Make sure everything is agreed to formally. Once you have ironed out all the details, allow the marketing consultancy firm to work their magic.
Thursday, 5 May 2011
Small Business Marketing - Trends That Can't Be Ignored
In our current market, changes are being seen everywhere and that includes in small business marketing. Small businesses realize that if they want to be truly competitive they must keep up with the trends and the main aspect of marketing that is getting a lot of attention is social media. Social media has completely changed the way that small businesses relate to their customers. It is becoming more and more obvious that small businesses need to adapt their marketing to become part of their customer's lives instead of intruding on their lives.
Small Business Marketing is Meeting People Where They Gather
Once, marketing meant finding your way into people's lives by intruding into their regular lives - while they were watching televisions, listening to the radio, or even the using the public washroom. It meant finding a way to get in front on them where they couldn't get away. Marketing is changing, though!
Businesses are realizing that there are other ways to get their message in front of people without being intrusive. In order to do that though, businesses have to go where people gather. Today, that means getting involved in social sites. Sites like Twitter and Facebook were created to connect people - old friends, classmates, and family. Businesses have realized that they can interact with people on social sites in a way that is almost like the relationship between friends.
Sharing Information and Giving Advice
Businesses are doing more than just getting a message across on these sites. They are developing relationships with their customers. How? One of the main ways is by sharing information and giving advice. People who interact with businesses on these sites are doing so because the businesses involved have something to offer them.
Businesses are not selling things on social media - instead they are giving away what people really want. They are giving them ways to use their products more effectively, ways to make comparisons, and ways to make decisions. By doing this they are building relationships. By building relationships with customers and with potential customers they are increasing the trust factor, which goes much further than just selling a product.
Small business marketing is taking advantage of every tool at their fingertips and the trends are all pointing at social media. Social media enables businesses to build trust and trust lasts longer than any sales pitch that a company can make. Businesses looking for marketing companies in the UK can find a number of experts to market their business in the UK.
Small Business Marketing is Meeting People Where They Gather
Once, marketing meant finding your way into people's lives by intruding into their regular lives - while they were watching televisions, listening to the radio, or even the using the public washroom. It meant finding a way to get in front on them where they couldn't get away. Marketing is changing, though!
Businesses are realizing that there are other ways to get their message in front of people without being intrusive. In order to do that though, businesses have to go where people gather. Today, that means getting involved in social sites. Sites like Twitter and Facebook were created to connect people - old friends, classmates, and family. Businesses have realized that they can interact with people on social sites in a way that is almost like the relationship between friends.
Sharing Information and Giving Advice
Businesses are doing more than just getting a message across on these sites. They are developing relationships with their customers. How? One of the main ways is by sharing information and giving advice. People who interact with businesses on these sites are doing so because the businesses involved have something to offer them.
Businesses are not selling things on social media - instead they are giving away what people really want. They are giving them ways to use their products more effectively, ways to make comparisons, and ways to make decisions. By doing this they are building relationships. By building relationships with customers and with potential customers they are increasing the trust factor, which goes much further than just selling a product.
Small business marketing is taking advantage of every tool at their fingertips and the trends are all pointing at social media. Social media enables businesses to build trust and trust lasts longer than any sales pitch that a company can make. Businesses looking for marketing companies in the UK can find a number of experts to market their business in the UK.
Wednesday, 4 May 2011
Providing Great Customer Service
It is vital that you provide each and every client with outstanding customer service so that you can ensure they leave feeling satisfied with your work. This article will give you a few key areas to focus on which could see you needing to do less marketing in the long run.
No matter if you are working for yourself or someone else, one thing that you should always remember is that you must provide your client with good customer service. Failure to do so may mean that they choose to take their business elsewhere and may also result in bad reputation for you. By providing good customer service you also help to improve your own marketing as you will often get repeat custom and recommendations. Make sure that when you take on a job you are sure that you are 100% committed to it and carry out the project to the clients specifications.
1.Communicate
One area that you should always try to maintain is your communication with your clients. By remembering to do this your client will feel that their project is in capable hands and they will be able to keep track of your progress. It is important to remember that good customer service and communication go hand in hand.
You should also make sure that you let your client know the hours that you usually work so that they are able to contact you if needs be. It is important to make sure that the client knows exactly how you work and when they can expect the work. In some cases it may be necessary to explain exactly what you will and will not do and when you expect to be paid etc so that everything is completely clear to the client.
2.Be Amenable
If you want to really make a success of your home business then you have to make sure that you cater for a wide range of clients. This can mean being available to travel to meetings or simply answering phone calls and emails as required. Ultimately it really is about going that extra mile to make sure that you provide excellent customer service and commitment to your client.
3.Always Obtain Feedback
This may seem like an obvious one but you would be surprised just how many people with their own business neglect to obtain feedback. This is one of the most important parts of the service as you need to know if you went wrong anywhere and if the client is completely satisfied with the work. By taking the time to do this your client will realise that you are committed to your job and that you care about making sure that they are happy with the standard of work. If you do find that there are parts of your work they are unhappy with then you can rectify this situation. Often this may encourage repeat business and also means you are more likely to receive additional work through recommendations without costly business marketing
.
No matter if you are working for yourself or someone else, one thing that you should always remember is that you must provide your client with good customer service. Failure to do so may mean that they choose to take their business elsewhere and may also result in bad reputation for you. By providing good customer service you also help to improve your own marketing as you will often get repeat custom and recommendations. Make sure that when you take on a job you are sure that you are 100% committed to it and carry out the project to the clients specifications.
1.Communicate
One area that you should always try to maintain is your communication with your clients. By remembering to do this your client will feel that their project is in capable hands and they will be able to keep track of your progress. It is important to remember that good customer service and communication go hand in hand.
You should also make sure that you let your client know the hours that you usually work so that they are able to contact you if needs be. It is important to make sure that the client knows exactly how you work and when they can expect the work. In some cases it may be necessary to explain exactly what you will and will not do and when you expect to be paid etc so that everything is completely clear to the client.
2.Be Amenable
If you want to really make a success of your home business then you have to make sure that you cater for a wide range of clients. This can mean being available to travel to meetings or simply answering phone calls and emails as required. Ultimately it really is about going that extra mile to make sure that you provide excellent customer service and commitment to your client.
3.Always Obtain Feedback
This may seem like an obvious one but you would be surprised just how many people with their own business neglect to obtain feedback. This is one of the most important parts of the service as you need to know if you went wrong anywhere and if the client is completely satisfied with the work. By taking the time to do this your client will realise that you are committed to your job and that you care about making sure that they are happy with the standard of work. If you do find that there are parts of your work they are unhappy with then you can rectify this situation. Often this may encourage repeat business and also means you are more likely to receive additional work through recommendations without costly business marketing
.
Wednesday, 20 April 2011
Planning the Budget for your Home Business
Having a budget for your home business is essential to avoid overspending and getting yourself into debt. This article highlights a few key areas to consider to make sure you are prepared financially.
When you first start planning your home business it is important that you make sure you have some sort of budget that you stick to so that you can ensure you will make a profit. It can be all too easy to lose track of your finances and find that you have wildly over spent. Areas that you should think about are mainly the equipment that you need to carry out your job, premises and any extra expenses for marketing.
1. Equipment
The type of equipment that you will require depends mainly on the type of home business that you wish to run. In the main most professions will require you to have a computer, a printer and internet connection as well as any specialist equipment. This is so that you can email clients, carry out marketing and keep on top of your website.
Other professions may also require certain software packages, a fax machine, photo copier or a camera and equipment. It is advisable to have a budget for this and to make sure you stick to it otherwise you could find yourself spending more then you intended.
2. Marketing
This can cost as much or as little as you are prepared to spend. You will find that at some point marketing is an area that you will have to budget for as getting your name out there is incredibly important. Many people decide to have their own website which may cost you some money to set up and maintain. Although creating a website is easy to undertake the hard work begins in then getting your website found by your prospective customers so a samll budget maybe useful to employ an online marketing company.
Others will want to have business cards printed up to hand out to other local businesses and at networking fairs and this will require a budget. It could also be useful to print up leaflets and price lists if your work requires this, so make sure that you factor this and the cost of any postage into your budget too.
It is also worth keeping some money aside for any emergencies that you might find occur. This may be because you are struggling to find work or if you become ill or injured and cannot work for short time.
When you first start planning your home business it is important that you make sure you have some sort of budget that you stick to so that you can ensure you will make a profit. It can be all too easy to lose track of your finances and find that you have wildly over spent. Areas that you should think about are mainly the equipment that you need to carry out your job, premises and any extra expenses for marketing.
1. Equipment
The type of equipment that you will require depends mainly on the type of home business that you wish to run. In the main most professions will require you to have a computer, a printer and internet connection as well as any specialist equipment. This is so that you can email clients, carry out marketing and keep on top of your website.
Other professions may also require certain software packages, a fax machine, photo copier or a camera and equipment. It is advisable to have a budget for this and to make sure you stick to it otherwise you could find yourself spending more then you intended.
2. Marketing
This can cost as much or as little as you are prepared to spend. You will find that at some point marketing is an area that you will have to budget for as getting your name out there is incredibly important. Many people decide to have their own website which may cost you some money to set up and maintain. Although creating a website is easy to undertake the hard work begins in then getting your website found by your prospective customers so a samll budget maybe useful to employ an online marketing company.
Others will want to have business cards printed up to hand out to other local businesses and at networking fairs and this will require a budget. It could also be useful to print up leaflets and price lists if your work requires this, so make sure that you factor this and the cost of any postage into your budget too.
It is also worth keeping some money aside for any emergencies that you might find occur. This may be because you are struggling to find work or if you become ill or injured and cannot work for short time.
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