A Fresh Roundup of the Latest Facts, Figures and Stats

It’s the moment you have all been waiting for – our latest list of interesting and perhaps even useful statistics from the world of digital marketing.

65% of consumers are fed up with irrelevant communication

First up, it seems you aren’t the only one who’s well and truly fed up with pointless messages. A recent study found that a full 87% of younger consumers said they’d be encouraged to shop with a company that personalises its special offers and discounts. At the other end of the scale, 65% of shoppers said they’ve had enough of retailers and businesses in general sending them generic and useless messages.

46% of consumers have used social media to ‘call out’ brands

Naming and shaming companies in the face of a negative encounter is apparently becoming more popular than ever. A recent study by a Sprout Social found that a whopping 56% of millennial audiences have taken to social media to publicly vent their frustrations about businesses they’ve dealt with. On the whole, 46% of consumers have done exactly the same.

Consumers are switching to ethical utility brands

Environmentally friendly attitudes and policies are apparently winning over more consumers than ever before. Along with 16% of shoppers saying they’d abandon a utility service provider if it was involved in some kind of scandal, 10% said they would definitely switch providers if a competitor proved to be more ethical in general.

Email click-through rates fell last year

Though it may be too much of a general statistic to hold any real value, a new report from the DMA found that email click-through rates last year experienced a notable decline. Compared to the year before, click-through rates fell from 1.8% to 1.6%. Nevertheless, the overall open-rate remained at around the same 14.2%.

Two out of three luxury shoppers prefer to use mobile

Anyone involved in high-end ecommerce should probably take note of the fact that the majority of luxury shoppers apparently prefer to shop via mobile devices. A full two out of three luxury shoppers preferring mobile, according to Content Square.

Brands can benefit by avoiding or condemning Trump

Last but not least, analysis of brand sentiment scores before and after political statements and messages would seem to suggest that negative sentiments towards President Donald Trump can be beneficial in a business sense. Both Intel and Under Armour have recently seen significant jumps in their respective brand sentiment scores – both occurring almost immediately after the company’s publicly took a strong stance in one way or another against the Trump administration.

Since Under Armour’s CEO Kevin Plank revealed that he is to leave Donald Trump’s manufacturing council, the brand’s sentiment score has stood at a positive 89.4%.

Content Marketing: Why Is It So Effective?

By this stage in time, you don’t need us or anyone else to tell you how important content marketing is. You may or may not be using it to its full potential, but still…chances are you know it’s a big deal.

But have you ever stopped to ask the big question: why is content marketing so effective?

With so many other approaches to digital marketing out there, why does content marketing top the table?

Two very important questions, for which there are thousands of deep and unnecessarily convoluted answers. In truth, the explanation as to why content marketing is so effective can be summed up in just two words:

Value and influence.

Content of Value

The basic principle of content marketing is one that focuses on value. Whatever kind of content you produce and regardless of who you are reaching out to, you need to provide them with something of value. This is the only way they will look beyond your content to the brand behind it, slowly but surely building a sense of trust. And they build a sense of trust because content of value has influence.

Which in turn means that effective content marketing increases influence, which is just about the single most important thing a business can have plenty of.

When you think about it, the most successful businesses the world over are built on influence. Overtime, they increase their influence to such an extent that their target audience members practically eat out of their hands. The greater their authority and influence in their niche, the more power they have to grow, evolve and vastly extend their customer base.

You really only have to think of two brands to get the idea. One being a household name, the other being some random name you read on the packaging of an equally random product that you had never heard of. Which of the two would you be most likely to trust? Which would you be more likely to become a regular customer of? Or for that matter, give their product a try in the first place? More importantly, which would you recommend to your friends, family and colleagues?

The answer is almost always the same – the company or brand with the greatest influence.

Influence Through Value

There is a direct correlation between creation of value and greater influence. That being, the more value you provide, the more your influence grows as a result. Once again, it’s a case of thinking about which brands and even individuals in your life have the greatest influence over you. The brand you are loyal to instinctively, the people you look up to and so on. Chances are, the reason these companies and individuals have so much influence over you and the decisions you make is because you value them.

You may value what they do, what they stand for, the products they provide you with or anything else at all. Value breeds influence, which in turn breeds loyalty, which in turn breeds even greater influence.

So to answer the question once again, content marketing works because it is just about the only approach to contemporary digital marketing that focuses on value above and beyond everything else.