The Four Biggest Ecommerce Changes You Can Expect In 2020

Every year brings its own unique shifts and changes to the online retail landscape. 2019 looks to be no exception to the rule, with a handful of ecommerce trends set to dominate the months ahead.

So whether you’re running an online business or are simply a spectator on the sidelines, here are the four biggest ecommerce shifts you can expect to see this year: 

Social Selling
First up, the key to success on the world’s leading social platforms has always been to avoid the hard-sell at all costs. And it still is, but this doesn’t mean that selling on social media isn’t an incredibly effective strategy for the savvy business. It’s the classic case of selling without selling - finding ways to promote your products, your services and your brand without resorting to the hard-sell. Images and videos showing your products in use, influencer recommendations, exclusive deals and discounts - there’s a lot you could be doing to promote your products subtly yet effectively on social media.

Multi-Channel Selling

It’s also worth remembering that today’s consumer doesn’t make purchases exclusively through one online channel. A recent survey has found that around 90% of consumers still shop offline, 45% use branded online stores, more than 75% have made purchases on Amazon and around 35% use eBay. This means that irrespective of the demographic you’re reaching out to, it simply makes sense to sell your products and/or services through a wide variety of channels. If you’re still selling your wares exclusively through your own website, it’s time to think about getting your eBay and Amazon stores up and running as quickly as possible.

Smarter Payment Processing

The simplicity and seamlessness of the payment process can be the ultimate deal-breaker for today’s consumer. They’ve made it right through to the final payment process, but it’s still spectacularly easy to lose them at this late stage. In fact, research suggests that of the 70% of shoppers who abandon their carts before making a purchase, the majority cite issues or inconveniences regarding the payment process. In this instance, ‘smarter’ payment processes means simplified, streamlined and accelerated payment processes. A checkout process with as few mandatory fields to fill in as possible and a variety of payment options to choose from.

Custom Packaging

Last but not least, consumers are placing heavier emphasis on the appeal of product packaging than ever before. Along with the elimination of unnecessary packaging and the exclusive use of recyclable/recycled materials, custom packaging is also making its mark. To such an extent that almost 70% of shoppers admit being impressed and engaged by brands that take their packaging seriously. If you lack resources to come up with your own custom packaging in-house, there are plenty of third-party specialists who can help.

What’s the Difference Between SEO and SEM?

Unfortunate as it may be, most of the 2 billion or so websites up and running right now attract little to no traffic. Shocking at first, but less so when considering that just a couple of major search engines direct around 95% of the web’s collective traffic.

So it’s really no surprise that competition for the top spots with Google and the like is ferocious. Climbing the rankings means implementing an effective marketing strategy, which brings two distinct options into the spotlight:

1. Search engine optimisation (SEO)

2. Search engine marketing (SEM)

Often confused as one and the same, SEO and SEM are in fact quite different. But if you’re serious about appearing prominently in the rankings, you’ll need to bring both into your digital strategy. 

SEO Vs SEM

In a nutshell, SEO refers to the activities and initiatives implemented to boost a website’s appeal in the eyes of the major search engines. By contrast, SEM refers to paid search advertising programmes, which most commonly manifest in the form of PPC advertising (pay-per-click).

Why is SEO important?

Taking a look at SEO first, search engine optimisation affects the extent to which visitors will find and visit your website organically. In this instance, ‘organic’ means you didn’t use any form of paid marketing, advertising or promotional materials of any kind to attract them. Instead, they found you ‘organically’ because you’re clearly the best match for their needs.

SEO is important because it is an ongoing strategy that boosts not only traffic volumes, but also brand recognition, authority in your niche and the potential to drive better conversion rates. Organic listings in the search page results attract exponentially more attention and interest than their paid counterparts, making SEO a must for small and large businesses alike.

What is SEM?

At the opposite side of the spectrum, search engine marketing is all about paying to have your ads positioned prominently at the top of the rankings. Rather than attempting to appeal to the major search engines by improving and optimising your website, you instead pay them to showcase your message in accordance with your chosen keywords and search terms.

SEM differs from search engine optimisation in that it has the capacity to deliver an immediate influx of traffic. The moment your ads go live, they begin directing traffic to your landing pages accordingly. This can therefore be ideal for generating an initial burst of interest in a new website, advertising a temporary promotion or introducing a new product.

On the downside, the benefits of PPC advertising are usually limited to the period during which the campaign is operational.

The Best of Both…

Essentially, therefore, you’re looking at a free and organic search strategy geared towards long-term benefits, alongside a paid initiative that can deliver near-immediate results. A strategic combination of both clearly represents the ideal approach for any business out to improve their exposure.

Why PPC and SEO Campaigns Should Be Run Simultaneously

It is common to come across a debate regarding which is better – PPC or SEO. In reality, you can do with bringing both of them into your marketing strategy.

But the question is still there – which one should you prioritise? For some businesses, it is a case of bringing an SEO marketing strategy underway, wait some time until it starts generating traffic and then move on to PPC. For other companies, it is the other way around.

Both PPC and SEO have the potential to generate Internet traffic in generous volumes. Nonetheless, anyone trying to maximise their ROI may want to consider running both SEO and PPC campaigns at the same time.

Here is why:

SEO Will Take Time

For starters, even an outstanding SEO strategy takes time to reach fruition. What is more, it’s fundamentally impossible to predict how much time it will take for an SEO strategy to reach a certain result. It will simply take as long as it takes. Meanwhile, there might be a little to no difference when it comes to the traffic your website is able to pull in.

By contrast, PPC is about immediate impact when you happen to need it most. Rather than sitting and waiting to see what happens, your PPC ads will be published both instantly and prominently. While your SEO marketing strategy is working hard to get the job done, your PPC ads deliver a steady and strong stream of traffic.

Paid Ads Will Appear More Prominently

No matter how great your SEO strategy is, you will always play second fiddle to the paid ads. In fact, you are unlikely to reach the top of the search rankings for the most popular keywords. It is important to bear in mind that above all else, Google is out there to make money – that’s a fact. This is precisely why Google gives those businesses who hand over cash priority in the search result listings.

With a PPC marketing campaign, you have the chance to position your ads at the very top of the search results page. If the best you are managing so far with your SEO campaign is tenth position, you may find PPC ads very useful for boosting the traffic to your page. That is also something that can help your SEO marketing strategy – Google considers page hits and visitor numbers into its indexation algorithms. So again, a combination of PPC and SEO wins the day.

Lessons Learned

Lastly, PPC campaigns could be used to learn important lessons for your SEO strategy, and vice versa. By monitoring their respective progress, you will tap into a world of invaluable data for the improvement of both campaigns.

Especially when it comes to keywords data and analytics, a PPC campaign could be worth its weight in gold. Google usually reserves the most valuable insights and data for those businesses willing to pay for it. Therefore, your PPC ads can teach you more about your business audience than your SEO strategy alone.

Summer 2019 - Online Marketing Statistics

The 2019 summer is already proving to be a fascinating period in the world of web marketing statistics. Or at least, fascinating if you are keeping up with the major topics like artificial intelligence, influencer marketing and the power of online video.

So here is a short summary of just a few revealing statistics from the past weeks that attracted our attention.

AI marketing is set to explode by 2022

A recent study by Forbes Insights and Quantcast suggests that online markets worldwide are planning significant investments in AI over the next few years. More specifically, around 535 of web marketers have the intention to spend more on AI in the next 4 years, while 17% intend to invest heavily in AI. More than half of those studied declared they had personally observed improvements to customer retention since introducing AI. Particularly when it comes to customer service, AI is dramatically transforming the way businesses improve their online user experience.

More children than ever before want to be influencers
The social media influencer as an idea didn’t even exist a few years ago. Nowadays, a study by Awin suggests that nearly 70% of children between 11 and 16 have aspirations to become social media influencers. Additionally, 155 of children have the intention to build careers on YouTube. Both of these numbers are higher than the number of children who want to become vets or teachers. But while children are dreaming of becoming the next huge social media success, nearly half of the parents involved in the survey had no idea what a social media influencer is all about or how it works.

Blue Monday appears to drive strong online retail sales

Online retailers seem to have taken full advantage of the most depressing day of the year – January 21. Turning to online shopping as a distraction from the gloom elsewhere, EmpathyBroker reported a noticeable increase in shopping-based online searched compared to a typical Monday. This amounted to around 30% heavier shopping traffic than the typical for a less-depressing Monday at any other time.

YouTube’s revenues from ads are still on the up

As every year, YouTube has once again achieved some impressive revenue growth – an 11% increase in 2018 compared to the previous year. Media and entertainment brands contributed in excess of 30% to YouTube’s advertising revenues.

Video reviews are preferred to textual write-ups

Lastly, a recent study by Small Business Trends confirmed the potential influence and value of quality video marketing. In this case, the study revealed that nearly four times more people prefer watching a video review of a product that simply reading about it. Along with the simplicity to deal with compared to block after block of text, a video review can help build a deeper connection with the viewer and can deliver much more detailed visual product information.