Doing Company Marketing Through Social Media? Get Info and Manage Your Reputation, too

How do you manage your online reputation? If you’re using social media sites to help you with company marketing campaigns, you should also consider using them to help you with your reputation management as well as data mining needs. Social marketing tools can provide a lot of valuable information to you about your customers, your prospects, what people think and say about your brand, and about succeeding online and offline. Using social media for business is an excellent step toward effectively marketing online. Many successful businesses use tools such as Facebook, Twitter, MySpace, and other such tools to reach people who use them in their daily life and those people, who could be customers might be interested in connecting with you through those tools. In fact, you can often use the tools to find new potential customers as well. A lot of companies use Facebook fan pages, post on a company Twitter account, and use social bookmarking services to help them draw attention to articles, blog posts, and press releases. More company marketing campaigns than ever use many of these tools to push out information. But some forget to use them to mine for information as well. Social Media and Data Mining You can gather business intelligence through these tools. Find out: • Who is linking to your site • Who is talking about your products and / or services (and what they’re saying) • Who might be a good candidate to market to, based on user preferences and keywords used You can also use these tools to build authority in your niche. By developing a list of followers and interacting with them, you can do a good deal of relationship marketing and the great thing about the venue is that everything you do can: attract new customers, improve your SEO (search engine optimisation and traffic levels), and help you increase your sales. Because social media tools optimise your site while real-time conversations happen, results can be surprising. Use these tools to talk to others, to find who to talk to, to learn what’s being said about your brand, you, and your industry, and even make direct sales as a result of a tweet, re-tweet, or social bookmarking ‘thumbs up’. Is it any wonder that so many companies use social media tools for marketing purposes? It’s important that you learn how to capitalise on these tools. Don’t jump in head first! There are “wrong” and ineffective ways of using social media. Getting solid advice about a good company marketing plan to launch will help you take advantage of the amazing free tools that are out there.

Do You Need a Business Consultant if You’re a Solopreneur?

If you’re thinking that only large corporations need a business consultant, think again. You might be surprised to learn that even a one man or one woman business could significantly benefit from business consulting. The reasonable cost and return on investment will probably surprise you! Small business owners, sometimes referred to as solopreneurs, believe that they need to be able to do it all. If you run your business on your own, you’ll be wearing many hats as an entrepreneur and as a result, you’ll often be in react mode. You’ll motor through each day doing what needs to be done. But how will you plan for the future? How can you proactively plan for growth when you’re flying by the seat of your trousers? A business consultant can help you. Some entrepreneurs that like to work alone are not thrilled with the prospect of someone coming in and telling them what they’re doing wrong. But a business consultant doesn’t work like that. A skilled consultant can help in a non-obtrusive way that doesn’t take over your business --- this can enhance your business according to your own desires and long term goals. An expert adviser can do a lot for a small business owner, on the business owner’s terms. What do business consultants do? A business consultant can do various things for you, such as: • Analyse your existing business infrastructure to help you make positive changes to procedures for productivity and profitability. This can help you find more time and make more money. What could be better than that? • Marketing and advertising services. A business consultant could help you gain more exposure with your target audience and become your outsourced marketing department. • Internet marketing services. Want to take advantage of the vast online audience that could be buying from you? A skilled consultant can help you get found online so you can make more sales. Sure, large companies need consultants but small businesses can benefit form consulting services as well. Working one on one with someone who has accumulated business experience in many areas could help you in a vast way. A consultant will listen to your concerns, find out what’s important to you as an entrepreneur, and come up with a plan that can work for you and do it on your terms. How do you choose a consultancy firm? Finding the right people to help you succeed isn’t always easy. There are some red flags that should set off warning bells for you, such as: • Companies or consultants that promise “the moon” super fast. • Companies that you can’t find background information about. • Companies who don’t offer guarantees. Signs that you’ve found a solid resource include: • Testimonials • A background you can investigate yourself (online and perhaps locally) • A guarantee about satisfaction • Flexible services that suit your specific needs. While most entrepreneurs like to keep a tight rein on their business, the possibilities, when you have someone like a skilled business consultant to help you, can result in your achievement of your goals and dreams much sooner.

Business Marketing with Web 2.0

If you’re planning on using the web for business marketing, it’s a good idea to look at Web 2.0 tools for help. Whilst your website, your blog, and articles directories will all work for you to help you grow your business, web 2.0 tools can give you even more power to: • Build rapport with your customers, • Collaborate, • Develop your brand, • And improve your online presence with search engines. People use many web 2.0 tools to connect with others in terms of business and pleasure. Those connections can benefit your business in many ways. Let’s look at a few examples: Facebook People of all ages are on Facebook. You can market to those who have heard of you through groups and fan pages and you can market to those who you’re interested in appealing to through targeted contextual Facebook ads. There are great advertising opportunities as well as Facebook applications that you can use to appeal to your potential customers. Facebook looks really casual but that’s part of the appeal. Businesses can talk to their existing and potential customers in many ways, such as by talking about promotions, asking for opinions, and sharing information about new products and promotions. Twitter Twitter is a micro blog so while you can’t write a long article about something, you can deliver bite-sized updates and include links that go into more detail. The Dell company used Twitter for business marketing and was able to attribute over a million dollars in sales to that account. They built a Twitter account talking about clearance sales that were on and in a short time was able to search their web analytics software and account for over a million extra US dollars in sales directly related to that Twitter ID. Twitter allows 140 character updates but also allows you to connect with your followers. You can use tools to mine Twitter for information about what people are saying about your brand and you can answer queries as well as talk about promotional things. People can get these updates on the web, their desktop, and their mobile devices and if you’re creative with Twitter you can appeal to many people who may buy from you as a result. Social Bookmarking Social bookmarking tools can help your business be at the centre of online conversations. Submit a great story to Digg.com that gets discussed about in an online water cooler and you can drive traffic to your website as a result. Bookmark blog posts and product announcements and more people have a chance of seeing the info you want to share. Add social bookmarking buttons to your pages and your visitors may share your page with their online followers and bring you new potential customers. If you’re interested in learning more about using the Web for business marketing, I can help. Subscribe to this blog for regular updates that can be delivered to you or visit my website to learn more about my business marketing services.

London Graphic Designer

The world of a graphic designer is not all shapes and colours, I was talking to a London Graphic Designer about the importance of designs.

It is all about that first impression, something I have a real belief in and how important a logo business card, or letterhead design is for a business.
What a good graphic designer will do is create an image which sums up the business and develops a brand image. It is important to be memorable so slightly different from the norm without stepping outside of certain boundaries. The images and designs a graphic designer produces must be pleasing to the eye, memorable and functional.
A good graphic designer will know which fonts are in vogue, which fonts are easy to read and easy to print, which colours compliment and how to put all of this together to meet the business objectives.

Several times in my work with businesses I have seen some very poor examples of design. For example, I once saw a display stand which a company was intending to use at a major exhibition. Who ever had undertaken the design work couldn’t have thought how a display stand at an exhibition is seen. The colours were drab, the writing merged into a dark coloured background and was so small you had to be right up close to be able to read. A waste of an opportunity, if your prospective customers can’t tell in a glance what you are about they will just walk past.

Money is very well spent on having a professional logo, business cards and letterheads undertaken for you. These are your first impressions of what you business is about. It is your lasting investment, get this right and a lot of other ‘rights’ will follow.

If you are in the London area and looking for a London Graphic Designer, then please do have a chat with Jo at www.shishiishi.com First impressions really do count and none more so with all forms of marketing material which represent a company or organisation. If well designed and of good quality such material will present your business in a favourable and professional way and, if required, help you to build your brand image.